I-Empathy Marketing

Isithunzi sikaJesu siduduza owesifazane ngozwela

Ingabe siwudlulisela ngendlela efanele isigijimi sethu?

UJesu Uyakuthanda

Sinomlayezo okufanele siwutshele ngokuqukethwe kwethu: UJesu uyakuthanda futhi ungaba nobudlelwane Naye kanjalo nomndeni wakho nabangane! Umphakathi wakho ungaguqulwa uthando namandla kaJesu Kristu!

Futhi singavele sibatshele lokhu kokuthunyelwe kwethu kokumaketha njengokuthi, “UJESU UYAKUTHANDA.”

Kodwa, emhlabeni wokumaketha, kunenye indlela—mhlawumbe indlela ephumelela kakhudlwana yokwenza Bahlanganyele abantu abanokuqukethwe kwethu futhi baxhumane nesidingo somkhiqizo; noma, ngokwezinjongo zethu, uMsindisi.

 

Abantu ababheke ukuthenga umatilasi kodwa ukuthenga ubusuku obuhle bokulala

Ngokuvamile, ngaphandle kokuthi abantu babone ngokucacile ukuthi banomuzwa wesidingo noma ukufuna umkhiqizo, ngeke bawulandele ngaphandle kokwaziswa. Sonke sikubonile lokhu. Nokho, lapho isikhangiso sibekwe phambi kwamehlo omthengi, okuthile kuqala ukwenzeka. Baqala ukucabanga ngakho.

Uma isikhangiso simane sithi, "Thenga umkhiqizo wethu!" umthengi akanaso isizathu sokucabanga okwengeziwe; bacabanga ngomkhiqizo kuphela isekhondi ngenkathi beskrola. Nokho, uma isikhangiso sithi, “Impilo yami isishintshe ngempela yaba ngcono. Angikholwa! Uma uke walufuna lolu hlobo loshintsho, chofoza lapha ukuze uthole okwengeziwe,” kukhona into eqala ukwenzeka.

Umthengi angaxhuma esikhangisweni kumaphuzu amaningana:

  • Umthengi cishe uzizwa enesidingo noma efuna ushintsho
  • Umthengi naye uzifunela okuhle
  • Umthengi uqala ukubonana nemizwa yomuntu osesikhangisweni ngaleyo ndlela azihlonze ngomkhiqizo ngokwawo.

Ngenxa yalezi zizathu, isitatimende sesibili sesikhangiso, “Impilo yami isishintshe ngempela…” sibonisa indlela yokuthengisa ebizwa ngokuthi “ukumaketha ngozwela” futhi eyaziwa kakhulu futhi esetshenziswa kabanzi emhlabeni wokumaketha.

 

“Impilo yami isishintshe ngempela…” ikhombisa indlela yokumaketha ebizwa ngokuthi “ukumaketha ngozwela” futhi yaziwa kakhulu futhi isetshenziswa kabanzi emhlabeni wokumaketha.

 

Abantu abazi ukuthi bayakudinga lokho okunikezayo

Isibonelo, abantu abazi ukuthi “badinga” umshini ongathosa amaqanda abo asekuseni kuhhavini we-microwave. Kodwa-ke, bangabhekana nokukhungatheka kokungabi naso isikhathi esanele sokudla okunempilo ekuseni ngaphambi komsebenzi. Mhlawumbe idivayisi entsha ingasiza?

Ngokufanayo, abantu abazi ukuthi bayamdinga uJesu. Abazi ukuthi badinga ubudlelwano Naye. Nokho, bayazi ukuthi bayakudinga ukudla. Bayazi ukuthi badinga ubungane. Bayazi ukuthi badinga ithemba. Bayazi ukuthi badinga ukuthula.

Sikwenza kanjani ukunaka lezi wezwa izidingo futhi ubabonise ukuthi, kungakhathaliseki isimo, bangathola ithemba nokuthula kuJesu?

Sibakhuthaza kanjani ukuthi bathuthele kuYe isinyathelo esisodwa esincane?

Lapha, bangane bami, yilapho ukumaketha ngozwela kungasisiza khona.

 

Iyini i-Empathy Marketing?

Ukumaketha kozwela kuyinqubo yokudala okuqukethwe kwemidiya usebenzisa uzwela.

Kususa ukugxila kokuthi, “Sifuna abantu abayizi-10,000 bazi ukuthi siyamthanda uJesu futhi bangamthanda Naye,” kube, “Abantu esibakhonzayo banezidingo ezisemthethweni. Yiziphi lezi zidingo? Futhi singabasiza kanjani ukuba bacabangele ukuthi lezi zidingo zaneliswa kuJesu?”

Umehluko ucashile kodwa uyasebenza.

Nali inothi elivela esihlokweni esivela bhebhs.com on Ungakwenza Kanjani Ukumaketha Okuqukethwe Okuphumelelayo: Sebenzisa Ukuzwela:

Ngokuvamile abakhangisi bokuqukethwe bayabuza, “Hlobo luni lokuqukethwe oluzongisiza ukuthi ngidayise okwengeziwe?” lapho kufanele babuze, “Hlobo luni lokuqukethwe oluzonikeza inani eliphakeme kubafundi ukuze lihehe amakhasimende?” Gxila ekuxazululeni izinkinga zabo—hhayi ezakho.

 

Gxila ekuxazululeni izinkinga zabo—hhayi ezakho.

 

Umngane muva nje uthe kimi, “Lapho ucabanga ngokuqukethwe, cabanga ngesihogo amakhasimende akho azama ukuphunyuka kuso kanye nezulu ofuna ukuwahambisa kuso.”

Ukumaketha kozwela kungaphezu nje kokuthengisa umkhiqizo. Imayelana nokuxhumana nomthengi ngempela nokubasiza ukuthi bahlanganyele nokuqukethwe kwakho, kanjalo, nomkhiqizo.

Uma lokhu kubonakala kuyinto engaqondakali kuwe, awuwedwa. Qhubeka ufunde ukuze uqonde ukuthi luyini uzwela kanye namathiphu athile asebenzayo okuthi ungahlanganisa kanjani uzwela kokuqukethwe komkhankaso wakho.  

 

Yini I-Empathy?

Mina nawe siye sabhekana nemiphumela yako kaningi. Kwakuwumuzwa owawubangela ukumamatheka okujulile, okucishe kwakhululeka engakuthola lapho ngibheka emehlweni omngane wami futhi ngithi, “Hawu, lokho kufanele kube nzima ngempela.” Kwakuwumuzwa wokukhululeka kanye nethemba elikhulayo lapho ngembula ubuhlungu obujulile bobuntwana futhi ngibona ukubukeka kozwelo nokuqonda emehlweni omngane njengoba ethi, “Awukaze utshele muntu lokhu? Kufanele ukuthi kwakunzima ngempela ukukuthwala.”

Yilokho esikuzwayo lapho sifunda amazwi aqotho, “Ngiyakhala emini, Nkulunkulu wami, kepha awuphenduli, nasebusuku, kepha angiphumuli” ( IHubo 22:2 ). Imiphefumulo yethu ihlanganyela nekaDavide ezikhathini zobuhlungu obukhulu nobubodwa. Lapho sifunda la mazwi, sivele singazizwa sisodwa.

Le mizwa yokukhululeka, yethemba elikhulayo kanye nobunye iyimiphumela yozwelo. Uzwela ngokwalo yilapho iqembu elilodwa lithatha futhi liqonda imizwa yomunye.

 

Uzwela ngokwalo yilapho iqembu elilodwa lithatha futhi liqonda imizwa yomunye.

 

Ngenxa yalokhu, uzwela ludlulisela kahle futhi ngempumelelo umyalezo weVangeli odingeka kakhulu, awuwedwa. Kokubili kusiza abantu ukuthi bavume ihlazo labo futhi balethe ekukhanyeni.

NgokukaBrene Brown, umcwaningi owaziwayo ngamahloni, awukho omunye umuzwa, awukho omunye umusho osusa umuntu endaweni ehlazekile nokuba yedwa ukuba abe ngowabanye ngaphandle kokuthi, awuwedwa. Ingabe lokhu akukhona kanye lokho okwenziwa indaba yeVangeli ezinhliziyweni zabantu? Igama elithi Imanuweli likhuluma ngani, uma kungenjalo?

Uzwela lubeka imizwa, izidingo nemicabango yabanye ngaphezu kwe-ajenda yethu. Ahlale phansi nomunye athi, Ngiyakuzwa. Ngiyakubona. Ngiyakuzwa lokho okuzwayo.

Futhi akukhona yini lokhu uJesu akwenzayo ngathi? Nalabo Ahlangana nabo emaVangelini?  

 

Amathiphu Awusizo Ekusebenziseni I-Empathy Marketing.

Kungenzeka ukuthi njengamanje uthi, kuhle, konke lokho kuhle kodwa singaqala kanjani ukwenza lokho emhlabeni ngezikhangiso nokuqukethwe kwenkundla yezokuxhumana?

Nawa amanye amathiphu asebenzayo wokuthi ungasebenzisa kanjani ukumaketha kozwela ukuze udale okuqukethwe kwemidiya okusebenzayo:

1. Thuthukisa Umuntu

Ukumaketha kozwela kunzima kakhulu ukukwenza ngaphandle koMuntu. Ngokuvamile, kunzima ukuzwelana nomuntu noma into engaqondakali. Uma ungazange uthuthukise okungenani umuntu oyedwa kuzithameli zakho ezihlosiwe, hlola isifundo esingezansi.

[okukodwa_kwesithathu kuqala=] [/okukodwa_kwesithathu] [okukodwa_kwesithathu kuqala=] [i-id yesifundo=”1377″] [/okukodwa_kwesithathu] [okukodwa_kwesithathu kuqala=] [/okukodwa_kwesithathu] [isitayela sokuhlukanisa=”cacile”]

 

2. Qonda Izidingo Zomuntu Wakho Ozizwa Ngayo

Yiziphi izidingo ezizwakalayo zobuntu bakho? Cabangela lezi zindawo zesidingo ezilandelayo uma ubuza lo mbuzo woBuntu bakho.

Ngabe i-Persona yakho ikhombisa kanjani isidingo salokhu okulandelayo?

  • ukuthanda
  • ukubaluleka
  • ukuthethelelwa
  • eyakho
  • ukwamukelwa
  • nokuvikeleka

Cabanga ngezindlela i-Persona yakho ezama ngazo ukuthola uthando, ukubaluleka, ukuvikeleka, njll. ngezindlela ezingenampilo. Isibonelo: U-Persona-Bob uhlanganyela nabathengisi bezidakamizwa abanethonya kakhulu ukuze azame ukuzizwa amukelekile futhi ebalulekile.  

Uma ulwa nalesi sinyathelo esithile, cabanga ukuzibuza ukuthi lezi zidingo ozizwayo zibonakale kanjani empilweni yakho. Isiphi isikhathi lapho uzwa khona uthando oluphelele? Kunini lapho wazizwa uthethelelwe khona ngokuphelele? Wazizwa kanjani? Yiziphi ezinye zezinto ozenzile ukuze uthole ukubaluleka, njll.?

 

3. Cabanga ukuthi UJesu Noma Ikholwa Bazothini

Cabangela imicabango yakho kule mibuzo elandelayo:

Uma uJesu ehlala phansi noBuntu bakho, ubezothini? Mhlawumbe into efana nalena? Noma yini oyizwayo ngiyizwile, futhi. Awuwedwa. ngakudala usesiswini sikanyoko. Impilo nethemba kuyenzeka. njll.

Uma ikholwa lihlala phansi nalo Muntu lizothini? Mhlawumbe into efana nalena? Ah, awunathemba? Lokho kufanele kube nzima kakhulu. Nami angizange. Ngikhumbula ngidlula esikhathini esimnyama kakhulu, futhi. Kodwa, niyazi ukuthini? Ngenxa kaJesu, ngaba nokuthula. Nganginethemba. Nakuba ngisadlula ezintweni ezinzima, nginenjabulo.  

Cabanga ngalokhu: ungakudala kanjani okuqukethwe “okuhlala” umfuni phansi noJesu kanye/noma nekholwa?

 

4. Qala Ukwakha Okuqukethwe Okuzimele Okuhle

Kubalulekile ukukhumbula ukuthi izinkundla zokuxhumana eziningi ngeke zivumele noma yiziphi izikhangiso ezibonakala zingezinhle noma zikhuluma ngezinto ezinzima; okungukuthi ukuzibulala, ukudangala, ukuzisika, njll. Ulimi oluhlanganisa nalona gama elithi “wena” eliqondile lingamakwa ngezinye izikhathi.

Imibuzo elandelayo iyasiza ukuyibuza lapho ufuna ukuhlaka okuqukethwe ukuze ugweme ukuhlaba umkhosi:

  1. Ziyini zabo wezwa izidingo? Isibonelo: U-Persona-Bob udinga ukudla futhi ucindezelekile.
  2. Yiziphi izinto eziphikisanayo ezinhle zalezi zidingo ezizwakalayo? Isibonelo: U-Persona-Bob unokudla okwanele futhi unethemba nokuthula.  
  3. Singamaketha kanjani lezi zinto eziphikisanayo ezinhle? Isibonelo: (Ividiyo ye-Testimony Hook) Manje ngithembele kuJesu ukuthi uzonginakekela mina nomndeni wami futhi ngibe nethemba nokuthula.   

 

Isibonelo Sokuqukethwe Okunozimele Okulungile:

Okuqukethwe Okuzimele Okuhle okubonisa uzwela

 

Ukubheka Okulandelayo: UJesu Walusebenzisa Kanjani Uzwela?

Kukhona okuthile ngoJesu okwenza abantu basabele. UJesu ngenkuthalo wahlanganyela abantu. Mhlawumbe kwakuyikhono Lakhe lokuzwelana? Kunjengokungathi Washo ngawo wonke amazwi, konke ukuthinta, Ngiyakubona. Ngiyakwazi. Ngikuqonda kahle.

 

Kunjengokungathi Washo ngawo wonke amazwi, konke ukuthinta, Ngiyakubona. Ngiyakwazi. Ngikuqonda kahle.

 

Kwaholela abantu baguqe ngamadolo. Kwabaholela ekutheni bacoshe amatshe. Kwabaholela ekubeni bakhulume ngokulangazela Ngaye. Kwabaholela ekwenzeni itulo lokufa kwaKhe. Impendulo kuphela esingayitholi ukungenzi lutho.

Cabanga ngendlela owesifazane ongumSamariya asabela ngayo emthonjeni: “Wozani nibone umuntu ongitshele konke engake ngikwenzile; Ingabe lo kungaba uMesiya na?” ( Johane 4:29 )

Ingabe impendulo yakhe ibonisa ukuthi wayebonakele? Ukuthi wazizwa eqondakala?

Bheka futhi impendulo yempumputhe, “Yaphendula yathi: “Ukuthi uyisoni noma cha, angazi; Yinye into engiyaziyo. Ngangiyimpumputhe kodwa manje sengiyabona!” ( Johane 9:25 )

Ingabe ukusabela kwempumputhe kubonisa ukuthi izidingo zayo ezizizwayo zahlangatshezwa? Ukuthi uJesu wayeMqonda?

Singase singazazi izimpendulo zale mibuzo. Nokho, into eyodwa eqinisekile, lapho uJesu ebuka abantu, lapho ebathinta, akazange acabange noma akhulume, “Ngizosho noma ngenze okuthile okuzongisiza ukuba ngidayise indaba yami kakhulu.”

Kunalokho, Wahlangana nabo emgwaqeni wabo wezwa izidingo. Uyingcweti yokuzwelana naye. Ungumxoxi wezindaba. Wayekwazi okusezinhliziyweni zabo, wakhuluma ngalezizinto.

Lokhu kuhlangene ngani nokumaketha kozwela? Kungani uphetha isihloko sokumaketha ngozwela ngezibonelo zendlela uJesu axhumana ngayo nabanye? Ngoba mngani wami kuningi okumele sikufunde kuMholi wethu. Futhi Uyingcweti ekwenzeni lokho ochwepheshe bezokukhangisa esicela ukuba sikwenze.

“Ngokuba asinaye umpristi omkhulu ongenakuzwelana nobuthakathaka bethu, kodwa sinoye owalingwa ngezindlela zonke, njengathi, kodwa yena akonanga.” Hebheru 4:15

 

Imicabango emi-6 ku-"Empathy Marketing"

  1. Ngike ngayibona le migomo ngaphambilini ohlakeni lukaRick Warren, “Communicating To Change Lives”

    UKUXHUMANA UKUZE USHINTSHE IZIMPILO
    Ibhalwe nguRick Warren

    I. OKUQUKETHWE KOMLAYEZO:

    A. NGIZOSHUMAYELA BANI? ( 1 Kor. 9:22, 23 )

    “Noma ngabe unjani umuntu, ngizama ukuthola into esivumelana ngayo naye ukuze angivumele ngimtshele ngoKristu futhi avumele uKristu amsindise. Ngenza lokhu ukuze ngifinyelele iVangeli kubo” (LB)

    • Yiziphi izidingo zabo? (Izinkinga, izingcindezi, izinselele)
    • Buyini ubuhlungu babo? (Ukuhlupheka, ubuhlungu, ukwehluleka, ukungafaneleki)
    • Yiziphi izithakazelo zabo? (Iziphi izinkinga abacabanga ngazo?)

    B LITHINI IBHAYIBHELI NGEZIDINGO ZABO?

    “Ungimisile ukuba ngishumayele ivangeli kwabampofu; ungithumile ukuba ngiphulukise abanhliziyo ezaphukileyo nokumemezela ukuthi abathunjwa bayokhululwa, nezimpumputhe ziyobona, ukuthi abacindezelekile bayokhululwa kubacindezeli babo, nokuthi uNkulunkulu ukulungele ukunikeza izibusiso kubo bonke abeza kuye.” ( Luka 4:18-19 LB ) “Nimqeqeshele ukuphila okuhle” ( 2 Thim. 3:16 )

    • Isifundo seBhayibheli (uJesu wayehlale ekhuluma ngezidingo zabantu, ubuhlungu, noma izinto abazithandayo)
    • Ivesi elinevesi (Sun. am ivesi elinevesi; Phakathi nesonto ivesi nevesi)
    • Kwenze kube okuhambisanayo (IBhayibheli libalulekile—ukulishumayela kwethu akunjalo)
    • Qala ngokufaka isicelo
    • Umgomo: Ukushintsha izimpilo

    C. NGINGAKUTHOLA KANJANI UKUNAKEKELA KWABO!

    “(Khuluma) kuphela okuwusizo ekwakheni abanye ngokwezidingo zabo ukuze kuzuze abalalelayo (Efe. 4:29 LB)

    • Izinto ABEZINGA
    • Izinto EZINGAJWAYELEKILE
    • Izinto EZISABISAYO (Indlela embi kakhulu yokwethula—“ukulahlekelwa” kwamanje)

    D. IYIPHI INDLELA ESEBENZA KAKHULU YOKUKUSHO?

    “Ningagcini nje ngokuzwa umlayezo, kodwa kwenzeni kube ngokoqobo, ngaphandle kwalokho nisuke niyazikhohlisa. (Thithu 2:1)

    • Hlela ukwenza okuthile (umsebenzi wesikole wasekhaya lapho usendleleni eya ekhaya)
    • Batshele ukuthi kungani
    • Batshele ukuthi kanjani ( IzEnzo 2:37 , “Yini okufanele siyenze?”)
    • Imiyalezo ethi “kwenziwa kanjani” kunemiyalezo ethi “Okufanele yenze”

    “Akukona ukushumayela okubi” = (isikhathi eside ekuxilongweni, kufushane ngekhambi)

    II. UKULETHWA KOMLAYEZO: (PEPSI)

    Khumbula ukuthi ibanga eliphakathi kwendunduma yembiza nepuleti yasekhaya lingamamitha angu-60—elifanayo kuyo yonke imbiza. Umehluko kuma-pitchers ukulethwa kwawo!

    A. IYIPHI INDLELA EHLE KAKHULU YOKUKUSHO?

    “Umuntu ohlakaniphile novuthiwe waziwa ngokuqonda. Lapho amazwi akhe ejabulisa ngokwengeziwe, yilapho eba namandla okukholisa.” ( IzAga 16:21 )

    • “Lapho nginolaka, angincengi.” (Akekho oshintsha ngokuthethiswa)
    • Lapho ulungiselela buza: Ingabe isigijimi siyizindaba ezinhle? Ingabe isihloko siyizindaba ezinhle?
    “Ningasebenzisi amazwi alimazayo ekukhulumeni kodwa kuphela amazwi awusizo, uhlobo olwakhayo…” (Efe. 4:29a GN)
    • Ukushumayela ngesono ngendlela eyakhayo. Nyusa ezinye izindlela ezinhle

    B. YIYIPHI INDLELA EKHUTHAZA KAKHULU YOKUKUSHO?

    “Izwi lesikhuthazo lenza izimangaliso!” (IzAga 12:26)

    Izidingo ezintathu ezibalulekile abantu abanazo: (KwabaseRoma 15:4, isikhuthazo sombhalo)
    1. Badinga ukholo lwabo luqiniswe.
    2. Badinga ithemba labo livuselelwe.
    3. Badinga uthando lwabo lubuyiselwe.

    “Ungakusho njengoba kunjalo, kukhulume njengoba kungenzeka” ( 1 Kor. 14:3 )

    C. IYIPHI INDLELA YOMUNTU KAKHULU YOKUKUSHO?

    • Yabelana ngobuqotho izizabalazo zakho kanye nobuthakathaka bakho. ( 1 Kor. 1:8 )
    • Yabelana ngobuqotho ukuthi uthuthuka kanjani. ( 1 Thes. 1:5 )
    • Yabelana ngobuqotho ngalokho okufundayo njengamanje. ( 1 Thes. 1:5a )

    “Uma ungayizwa, ungayishumayeli”

    D. YIYIPHI INDLELA EZULULA KAKHULU? ( 1 Kor. 2:1, 4 )

    “Inkulumo yakho mayibe engathinteki futhi ibe nengqondo ukuze abamelene nawe babe namahloni ngokuthola lutho abangacosha kulo” (Thithu 2:8 Ph)

    • Finyelela umbiko ube umusho owodwa.
    • Gwema ukusebenzisa amagama enkolo noma anzima.
    • Gcina uhlaka lulula.
    • Yenza izinhlelo zokusebenza zibe amaphuzu entshumayelo.
    • Sebenzisa isenzo ephuzwini ngalinye.

    Uhlaka Lokuxhumana oluyisisekelo: “Luhlakanise!!

    1. Thola isidingo.
    2. Nikeza izibonelo zomuntu siqu.
    3. Yethula uhlelo.
    4. Nikeza ithemba.
    5. Cela ukuzibophezela.
    6. Lindela imiphumela.

    E. YIYIPHI INDLELA ETHABISA KAKHULU YOKUKUSHO?

    • Shintsha ukulethwa (isivinini, i-cadence, ivolumu)
    • Ungalokothi uveze iphuzu ngaphandle kwesithombe (“iphuzu kwabazwiwayo, isithombe sezinhliziyo zabo”)
    • Sebenzisa amahlaya ( Kol. 4:6 , NW, “ngobumnandi bokuhlakanipha” JB)
    o Ukhulula abantu
    o Kwenza okubuhlungu kunambitheke kakhulu
    o Kwakha izenzo/ukusabela okuhle
    • Xoxa izindaba ezithinta abantu: i-TV, amaphephabhuku, amaphephandaba
    • Thanda abantu eNkosini. ( 1 Kor. 13:1 )

Shiya amazwana